Shipping policy

Last updated: June 21, 2026

Thank you for shopping with pooliano. We are committed to providing a reliable and simple shipping experience for our customers.

Free Shipping

We offer Free Shipping on all orders.

There are no additional shipping charges. Any applicable shipping information will be displayed during checkout before completing your purchase.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Delivery Time

After your order has been processed and shipped, estimated delivery time is:

5–8 business days

Please note that delivery times may vary depending on your location, shipping carrier delays, weather conditions, customs processing, or other circumstances outside of our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

You can use the tracking number provided to follow your order until delivery.

Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

Pooliano is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us and we will assist you in resolving the issue.

Email: storepooliano@gmail.com

Order Changes & Cancellations

If you need to change your order details or cancel your order, please contact us within 24 hours after placing your order.

Once an order has been processed or shipped, changes may not be possible.

Contact Us

Trade name: pooliano

Email: storepooliano@gmail.com

Phone: +1 865-766-2075

Address: 805 Evolve Way, Apt 312, Knoxville, TN 37915, United States